Return and Refund Policy

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Return & Refund Policy

Due to the nature of cosmetic products, we do not accept returns or exchanges on products that have been opened or used.

Damaged or Incorrect Orders

If you receive the wrong item or your order arrives damaged, please contact us within 7 days of delivery.

Please include:

• Your order number
• Photos of the damaged product
• Photos of the shipping package (if applicable)

We will review your claim and, if approved, provide a replacement or refund at no additional cost.

Cancellations

Orders may only be canceled before they have been processed for shipment.

Refunds

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for your financial institution to process the refund.